MicroSECONDS Privacy Policy

1. Overview

This Privacy Policy explains how MicroSECONDS Computer Consulting ("MicroSECONDS," "we," "us," or "our") collects, uses, stores, and shares information when employers, administrators, employees, and other users access the MicroSECONDS Employee Security Training service, website, and related features (collectively, the "Service").

2. Information We Collect

We may collect information provided directly by users or by an employer administering an account, including names, email addresses, company names, account credentials, employee invitation information, and other account profile information.

We also collect information generated through use of the Service, such as training assignments, course progress, completion status, quiz results, scores, due dates, certificates, login activity, and administrative actions.

We may collect technical information such as IP address, browser type, device information, timestamps, and diagnostic or security logs when needed to operate, secure, or troubleshoot the Service.

3. Billing Information

Subscription payments are processed by Stripe or another payment provider we may use in the future. MicroSECONDS does not need to store your full payment-card number. Payment providers may collect billing details and payment information under their own privacy policies.

4. How We Use Information

We may use information to:

• create and maintain employer and employee accounts;
• deliver training, quizzes, reports, and certificates;
• send invitations, assignments, reminders, and service notices;
• process and manage subscriptions and billing status;
• provide customer support and respond to requests;
• protect the security, integrity, and availability of the Service;
• detect misuse, fraud, or unauthorized access;
• improve the Service and diagnose technical problems; and
• comply with applicable legal obligations.

5. Employer-Provided Employee Information

Employers may provide employee names and email addresses and may assign training to employees. In that context, the employer is responsible for having appropriate authority to provide employee information and use the Service for workforce training.

Employers and authorized company administrators may be able to view employee training assignments, progress, completion records, quiz results, and related reports for their organization.

6. Service Providers

We use third-party service providers to operate portions of the Service, such as website hosting, database and authentication services, payment processing, email delivery, video or file storage, analytics, security, and infrastructure services. These providers may process information on our behalf only as needed to provide their services or as otherwise permitted by law.

7. Cookies and Similar Technologies

The Service may use cookies, local storage, session storage, and similar technologies that are necessary for authentication, security, preferences, and operation of the Service. We may also use limited analytics technologies to understand how the Service is used.

8. How We Share Information

We do not sell personal information in the ordinary meaning of that term. We may share information with service providers, professional advisors, or authorities when reasonably necessary to operate the Service, protect users or the Service, enforce our agreements, comply with law, or respond to lawful requests.

If MicroSECONDS is involved in a merger, acquisition, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.

9. Data Retention

We retain information for as long as reasonably necessary to provide the Service, maintain training and completion records, support legitimate business and security needs, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and the employer's relationship with MicroSECONDS.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no online service, network, or storage system can be guaranteed to be completely secure.

11. Your Choices and Privacy Rights

Depending on where you live, applicable law may provide rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing. Some information may need to be retained for legitimate business, security, contractual, or legal reasons.

Employees seeking changes to employer-controlled training records may also need to contact their employer or organization administrator.

12. Children's Privacy

The Service is intended for business and workplace use and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Service.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we may provide notice through the Service, email, or by updating the effective date shown above.

14. Contact Us

Questions or privacy requests may be sent to support@microseconds.com.